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Posts Tagged ‘Implementation’

‘KISSing’ ITIL

April 3rd, 2009

ThinkITSM (www.thinkitsm.com) was and is all about making the rules that govern great IT Support available to as many people as possible. Sometimes I feel I am part of a secret society with incongruous handshakes and a strange sounding language that can inhibit rather than enable success.  Read more…

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Charles Cyna Uncategorized , ,