Define Measure Acheive. Repeat


Posts Tagged ‘Implementation’


April 3rd, 2009

ThinkITSM ( was and is all about making the rules that govern great IT Support available to as many people as possible. Sometimes I feel I am part of a secret society with incongruous handshakes and a strange sounding language that can inhibit rather than enable success.  Read more…

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Charles Cyna Uncategorized , ,